Fossen Camping by the CEO is the controller of the personal data we process.

Contact information to the controller:

Address: Geirangervegen 262, N-6216 Geiranger, Norway
E-mail: office@fossencamping.no
Organization number: 932 986 248

Information you voluntarily provide

When you complete a booking, sign up to our newsletter, consult with our service team, send us an email, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your name, physical address, email address, IP address, phone number, credit card information, as well as details including gender, location, purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, transferred or stored by the hotel or our third-party providers as described in this privacy policy. In the interest of your privacy, we only collect, use and retain information reasonably required for our legitimate business interests, such as processing bookings and queries or providing you with marketing materials.

Information we automatically collect

When you browse the website or make a purchase, we may automatically collect information about your visit by using cookies. This information may include your device type, browser, IP address, how you came to the website or how you interacted with the website. This information may be used to monitor or improve website performance or deliver targeted advertising. Information from the cookie alone generally will not identify you personally and we will not use this information in connection with any personally identifiable information you have provided. You may read more about the specific cookies we use on;

Cookie

A cookie is a small data file that certain web sites write to your devices’ hard drive when you visit them. The only personal information a cookie can obtain is information a user supplies him or herself. A cookie cannot read data from your device’s hard disk or read cookie files created by other sites. Cookies, however, enhance our website performance in a number of ways, including providing a secure way for us to verify your identity during your visit to our website and personalizing your experience on our website, making it more convenient for you. This website uses cookies so that we can serve you better. This website uses visitor tracking software that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the website. This data is then used in order to improve the user experience of the website. All user data collected in this manner is anonymous. Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings. Most website browsers are defaulted to accept and maintain cookies and you can set your website browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for further information.

Information we share with third party providers

We may share your personally identifiable information with service providers including:

• Payment processors for secure credit card payment transaction.
• Hosting services.
• Email service providers to send you emails pertaining to your booking. Such providers may send emails of a marketing nature if you have agreed to receive such newsletters.
• Advertising partners who may use email address, cookies and other tracking technologies, such as pixels and web beacons, to gather information about your activities on our website and other sites to provide you with targeted advertising based on your browsing activities and interests.
• Our business partners, suppliers, and sub-contractors, for the performance of any contract we enter into with them. We may also share your data with analytics and search engine providers that assist us in the improvement of our website.
• Legal authorities when we believe in good faith that we are lawfully authorized or required to do so or when necessary to do so to protect the rights and safety of Fossen Camping , employees and users from fraudulent, abusive, inappropriate or unlawful use of our services.
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personally identifiable information may be disclosed or transferred as one of the business assets of Fossen Camping.
• Information that is aggregated or anonymized that does not directly identify you.
• We enter into agreements with those we share information that limits access to use of the information and determines obligations to comply with applicable privacy regulations. Firms used; PcSupport AS, Sorentio AS, Booking.com and Book Visit.

How we protect your information

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning. We implement a variety of security measures when a user makes a booking, enters, submits, or accesses their information to maintain the safety of your personal information.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers. If a security breach causes an unauthorized intrusion into our system that materially affects you, then Fossen Camping will notify you as soon as possible and later report the action we took in response.

Access to personally identifiable information

You have the right to demand rectification of inaccurate data, restriction of processing, data portability and deletion of personal data.

If you want to use any of these rights, for example if your personally identifiable information changes or you wish your information to be removed from our records, you may update or delete it by emailing office@fossencamping.no. We will give you access to your personally identifiable information that we hold within 30 days of a request to access. You may send a request to this email address office@fossencamping.no. If you wish to stop receiving email newsletters, click on the unsubscribe link on any of the newsletters.

Retention

We will retain your personal data for as long as deemed necessary for the purpose of which the personal data was collected. This means, for example, that personal data we process on the basis of your consent will be deleted if you withdraw your consent. Personal data we process for the performance of a contract with you will be deleted when the agreement/service is fulfilled and all obligations arising from the agreement/service are fulfilled.

Please note that we cannot always delete records of all historical data. For example, we are required to retain certain records for financial reporting and compliance reasons.

Third party websites

Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them. Our website includes links to other websites, whose privacy practices may be different from ours. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Complaints

If you believe that personal data is being processed in violation with what is described here or with the privacy regulations, you have the right lodge a complaint with a supervisory authority.

For more information, visit the Norwegian supervisory authority’s (Datatilsynet) website: www.datatilsynet.no

Changes to privacy policy

We may make changes to this privacy policy, which come into effect upon updating this page. We recommend reviewing this privacy policy so you are aware of any changes that affect what you are consenting to by interacting with the website, submitting a query, making a booking or otherwise interacting with Fossen Camping.